Privacy Policy — rcc7

Introduction

Welcome to rcc7. We are committed to protecting the privacy and personal information of all users who access our online casino and sports betting platform. This Privacy Policy outlines how rcc7 collects, processes, stores, and protects your personal data when you use our website and services, including cricket betting, live casino games, slots, and other products available at rcc7.ws.

By registering an account or using the rcc7 platform, you consent to the data practices described in this document. If you do not agree with this Privacy Policy, please discontinue use of our services. We encourage all players to read this policy carefully, as it forms part of our broader Terms and Conditions governing your use of rcc7.

Information We Collect

When you create an account, make deposits or withdrawals, or interact with rcc7 in any way, we may collect the following categories of personal information:

• Identity information: full name, date of birth, gender, and government-issued ID details required for account verification (KYC).
• Contact information: email address, mobile phone number, and residential address (city, district, division — for example, Dhaka, Chittagong, Sylhet, or Khulna).
• Financial information: payment method details (such as bKash, Nagad, Rocket, or Upay mobile banking numbers), transaction history, deposit and withdrawal records. We do not store full card numbers or PIN codes.
• Technical data: IP address, device type, browser version, operating system, session timestamps, and pages visited on rcc7.ws.
• Gameplay data: betting history, game preferences, bonus usage, wagering records, and responsible gaming settings you configure on your account.

How We Use Your Information

rcc7 uses the personal information we collect strictly for legitimate purposes related to the operation of our platform. The principal uses are as follows:

• Account creation and management: verifying your identity, processing your registration, maintaining your account, and enabling you to log in and manage your settings.
• Payment processing: facilitating safe deposits and withdrawals through your chosen payment method, and maintaining accurate financial records for compliance purposes.
• Customer support: responding to your queries, resolving disputes, investigating complaints, and providing assistance via our 24/7 support channels.
• Responsible gaming compliance: monitoring gameplay patterns to identify potentially problematic behaviour and offering appropriate tools such as deposit limits and self-exclusion options to support player wellbeing.
• Platform improvement: analysing aggregated, anonymised usage data to identify technical issues, improve page performance, and develop new features that benefit all rcc7 users in Bangladesh.

Cookies and Tracking Technologies

rcc7 uses cookies and similar tracking technologies to enhance your browsing experience on our platform. Cookies are small data files stored on your device that help us remember your preferences, keep you logged in between sessions, and understand how players navigate our website. We use both session cookies (which expire when you close your browser) and persistent cookies (which remain on your device for a set period).

You can control cookies through your browser settings. Disabling certain cookies may limit some functionality of rcc7. We do not use cookies to serve third-party advertising or share your browsing data with ad networks. Our tracking is limited to internal analytics necessary for platform operation and performance monitoring.

Sharing of Your Information

rcc7 does not sell, trade, or rent your personal information to outside parties. We may, however, share limited data with trusted service providers and partners strictly for the purposes of operating our platform. Circumstances under which data may be shared include:

• Payment processors and mobile banking partners (such as bKash, Nagad, Rocket, and Upay) who facilitate your transactions — these partners are bound by strict confidentiality agreements and may only use your data for transaction processing.
• Game software providers (such as Pragmatic Play, Evolution Gaming, Spribe, and others) who need session data to deliver gameplay to you — these providers operate under certified fair-play standards and are subject to data processing agreements.
• Legal and regulatory authorities: if rcc7 is required by applicable law to disclose personal data (for example, in response to a valid court order or government request), we will comply while taking reasonable steps to notify you, unless prohibited from doing so by law.

In all cases, data sharing is conducted under appropriate contractual protections. rcc7 remains accountable for ensuring that any third party receiving your data treats it with the same level of care and confidentiality we apply ourselves.

Data Security

rcc7 takes data security seriously. We implement technical and organisational measures designed to protect your personal information against unauthorised access, loss, disclosure, alteration, or destruction. All data transmissions between your browser or mobile app and our servers are encrypted using SSL (Secure Sockets Layer) technology, ensuring that sensitive information — including payment details and login credentials — cannot be intercepted in transit.

Access to your personal data within rcc7 is restricted on a strict need-to-know basis. Only authorised team members with a legitimate operational requirement can access sensitive user information, and all such access is logged. Despite these precautions, no data transmission over the internet or electronic storage method can be guaranteed to be 100% secure. We continuously review and improve our security practices to stay ahead of emerging threats.

Data Retention

rcc7 retains your personal information only for as long as is necessary to fulfil the purposes for which it was collected. Account information is typically retained for the lifetime of your active account, plus an additional period thereafter as may be required for legal, tax, or compliance reasons. If you close your account, we will retain only the minimum data required by applicable regulations.

Transaction records and gameplay data may be retained for a longer period in accordance with financial record-keeping obligations. Once data is no longer required and the applicable retention period has elapsed, rcc7 will securely delete or anonymise the data so that it can no longer be linked to any individual user.

Your Rights as a User

rcc7 respects your rights with respect to the personal data we hold about you. As a registered user of our platform, you are entitled to exercise the following rights at any time by contacting our support team:

• Right of access: you may request a copy of the personal information rcc7 holds about you, free of charge, within a reasonable timeframe.
• Right to rectification: if any personal data we hold about you is inaccurate or incomplete, you have the right to request that we correct or update it.
• Right to erasure: you may request deletion of your personal data in circumstances where it is no longer necessary for the purpose it was collected, subject to overriding legal or compliance obligations.
• Right to restrict processing: in certain circumstances you may ask us to pause processing of your data while a dispute or complaint is being resolved.
• Right to data portability: you may request that we provide your personal data in a commonly used, machine-readable format so you can transfer it to another service provider if you choose.

To exercise any of the above rights, please contact our support team at [email protected]. We will respond to all valid requests within a reasonable period. We may need to verify your identity before processing your request to protect the security of your account.

Third-Party Services and Links

The rcc7 platform integrates with third-party game providers, payment processors, and software vendors in order to deliver our full suite of services to you. While we carefully vet these partners and require them to maintain appropriate data protection standards, rcc7 is not responsible for the independent privacy practices of external third-party organisations.

We recommend that you review the privacy policies of any third-party services you use in connection with rcc7, including your chosen mobile payment provider (bKash, Nagad, Rocket, or Upay) and your device's operating system provider. These services have their own independent privacy practices that are outside rcc7's control.

Children's Privacy and Age Restriction

rcc7 is strictly an adult platform for users aged21 and above only. We do not knowingly collect personal data from anyone under the age of 21. If you are under 21 years of age, you are not permitted to register an account, access, or use the rcc7 platform in any capacity. If we become aware that personal data has been collected from a user under the age of 21 without appropriate verification, we will take immediate steps to delete that information and close the associated account. Parents and guardians are encouraged to use parental control tools to prevent minors from accessing online gambling platforms. If you believe a minor has accessed rcc7, please contact us immediately at [email protected].

Changes to This Privacy Policy

rcc7 reserves the right to update or amend this Privacy Policy at any time. When we make material changes, we will update the "Last Updated" date at the top of this page and, where appropriate, notify registered users via email or an in-platform notification. Your continued use of rcc7 following the posting of changes constitutes your acceptance of the revised Privacy Policy.

We encourage you to review this Privacy Policy periodically to stay informed about how rcc7 protects your information. If you have any objection to the revised terms, you should discontinue use of the platform and contact our support team to close your account.

Contact Us

If you have any questions, concerns, or requests relating to this Privacy Policy or the way rcc7 handles your personal data, our support team is available 24/7 and will be happy to assist you.

Email: [email protected]